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Customer Reviews

Read verified feedback from travelers who have booked airport hotel, parking, and shuttle packages through BuyReservations.com.

Reviews are collected and verified through Shopper Approved.

4.8
Based on 32,348 customer reviews
4.8 out of 5 Average customer rating
32,348 Reviews and counting
Third-party verified Collected by Shopper Approved
Recent Experiences

What travelers are saying

Newest reviews
David Verified review
“So easy!!! Also cheaper then your competitors will use again”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Robert Verified review
“Used you service before,it's great.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Barbara Verified review
“Always a pleasure!”
Would book again
5.0 / 5
Would recommend
5.0 / 5
John Verified review
“Really easy to make reservations.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Charles Verified review
“The fees are too high; they are well in excess of the applicable lodging taxes, which are 13% plus $5.00 per night. You should provide a breakdown of the individual taxes and fees. Other similar providers are waving the booking fees and fare fully disclosing the individual taxes.”
Would book again
4.0 / 5
Would recommend
4.0 / 5
Eleanor Verified review
PA, United States
“Tried to change from king bed to two doublebeds. Can this be arranged?”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Vernon Verified review
“very easy”
Would book again
4.0 / 5
Would recommend
4.0 / 5
Carolyn Verified review
“I wish someone would have been available during the weekend.”
Would book again
4.0 / 5
Would recommend
4.0 / 5
leo Verified review
“so far so good.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
HAMID Verified review
“very good”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Stanley Verified review
PA, United States
“Quick and clean.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Vincent Verified review
“The ease of booking and location to airport made my choice easy.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
William Verified review
“Quick and easy so far. Let's wait until we return from our trip to rate the service.”
Would book again
4.0 / 5
Would recommend
4.0 / 5
Mabel Verified review
“Thank you!”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Gordon Verified review
“First time user.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Edwin Verified review
“Great”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Mary Verified review
“Just a little confusing about the dates...called...Jen helped me!”
Would book again
5.0 / 5
Would recommend
4.0 / 5
David Verified review
“This the first time I am using BuyReservations, but have used Park Sleep and Fly a number of times. The two hotels offered for this stay were better and less expensive, so I am very pleased so far!”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Nagy Verified review
“Your agent Jen was very helpful.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Paul Verified review
“Pleased with my experience”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Dave Verified review
“The easiest service i have ever used. Always use it when flying overseas or domestically.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Ronald Verified review
“it was not easy to find this listing.”
Would book again
4.0 / 5
Would recommend
4.0 / 5
Lisa Verified review
“Cancelled previous booking”
Would book again
3.0 / 5
Would recommend
3.0 / 5
John Verified review
“Fast and Easy”
Would book again
5.0 / 5
Would recommend
5.0 / 5
john Verified review
“this look grate I never used this site before.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Lisa Verified review
“Convenient”
Would book again
4.0 / 5
Would recommend
4.0 / 5
RANDY F Verified review
MI, United States
“QUICK, EASY AND ALWAYS RELIABLE”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Pamela Verified review
“So far very good. Have not stayed in room yet. Will see if this works out for us.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Patricia Verified review
“This company seems much better than the other sleep and park companies.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Elliott Verified review
“Better service and rates than going direct to Hilton chat help. Please confirm rate is $123 night as stated in email”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Thomas Verified review
“Very easy”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Alton Verified review
“it was nice and easy”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Linda Verified review
“Thanks”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Kenneth Verified review
“It was very quick and easy. Thank you”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Patricia Verified review
“I just want to make sure reservation went through.Will I get a confirmation?”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Brad Verified review
“I had to book a recent room on Booking.com because it was over the weekend and BR.com is closed. Otherwise I only use BR.com. It's a great experience on all fronts.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Jamie Verified review
“I had trouble getting the correct dates entered into the correct boxes. Otherwise, it was good.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Josephine Verified review
“So far so good as long as the airport shuttle takes us and picks us up at the airport in a timely manner.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Don Verified review
PA, United States
“Excellent from start to finish. Good value and timely service”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Susan Verified review
“I've been on so many site to book a room with park sleep and fly and this was the easiest one yet. Thank you”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Barbara Verified review
“Quick and easy”
Would book again
4.0 / 5
Would recommend
4.0 / 5
Marlene Verified review
“We are pleased. Things were easy.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Janet Verified review
“Your website had a number of glitches as I tried to make my reservation but I think it is all right now. This is the second time I have used your service.”
Would book again
4.0 / 5
Would recommend
4.0 / 5
ROGER Verified review
PA, United States
“Reservation Process was quite easy and the selection of hotels was extensive. Since my stay is this weekend I cannot yet comment on the check-in process or accommodations.”
Would book again
4.0 / 5
Would recommend
4.0 / 5
Mary Verified review
“Your site is very user friendly.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
RALPH P Verified review
“Hope to use again. Never heard of you before. I will be a advocate of your service if the reservation holds as booked.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Joseph Verified review
“Excellent service for airport parking and hotel stay”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Renee Verified review
PA, United States
“Have used your service for years, always a good value”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Roy Verified review
“Easy”
Would book again
4.0 / 5
Would recommend
4.0 / 5
Richard S Verified review
“I booked my reservation thank you very much”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Mary F K Verified review
“Hotel was clean, staff excellent. Nice & close to Midway! Great rates for park (up to 14 days), sleep & fly!”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Marc Verified review
“Very quick and easy.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Lisa Verified review
MA, United States
“Always use your site. Easy and convenient.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Larry Verified review
“very simple and straight forward.....so far.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Ann Verified review
NJ, United States
“I had some concerns that your service can't be reached 24/7 by phone, but things went smoothly so that was not needed. I was thrilled with the quality and service at the hotel. An excellent park and fly experience.”
Would book again
4.0 / 5
Would recommend
4.0 / 5
Ralph Verified review
“Great prices! easy, no brainier. exactly what i was looking for.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Linda Verified review
“only issue was hotel could not tell us what the extra parking cost, said you would charge credit card”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Linda M Verified review
NJ, United States
“So far, the experience has been quick and easy.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
janet Verified review
“thanks”
Would book again
4.0 / 5
Would recommend
4.0 / 5
Amanda Verified review
“quick and easy”
Would book again
5.0 / 5
Would recommend
5.0 / 5
James Verified review
WI, United States
“We like using Buy Reservation, we have used you before and we have never had any complaints. Thank You for all of your services.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Holly Verified review
“Very easy. Great rate”
Would book again
5.0 / 5
Would recommend
5.0 / 5
michael Verified review
“Easy to use”
Would book again
5.0 / 5
Would recommend
5.0 / 5
theodore s Verified review
“Love it. Repeat user”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Jason M Verified review
“So far so good!!”
Would book again
4.0 / 5
Would recommend
4.0 / 5
purabi Verified review
“internet stuff were helpful”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Carol Verified review
“Very easy to use. Pleased with the hotel and the parking situation. Will use again.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Brooke Verified review
“I requested the price of the hotel on my dates and I got a response right away.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Gilbert Verified review
“Help me decide on my hotel at the airport. I needed something with parking and shuttle service. I was able to do that hair easily”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Heinrich Verified review
“Nice, but confusing with the check in date and car drop off. Check in date comes first and later the car drop off. And what is the return date? Isn't it the same then either the pick up date of the check in date? That's confusing.”
Would book again
5.0 / 5
Would recommend
4.0 / 5
Tawnya Verified review
“Easy to navigate”
Would book again
5.0 / 5
Would recommend
4.0 / 5
Carol Verified review
“No problems with using your site to reserve hotel accommodations, parking and shuttle. All went well.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Michael Verified review
“Quick and pleasant”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Frank Verified review
“so far so good.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
William Verified review
OH, United States
“everything went very well.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
lori Verified review
“very easy”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Robert Verified review
DE, United States
“Have used this site before, all past experiences have been excellent.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
maria Verified review
“fast and easy”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Joseph Verified review
“just cancelled a different hotel/park after reading recent reviews”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Kimberly Verified review
“Awesome”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Jennifer Verified review
“Have used this before and had great success. Thank you.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
William Verified review
“Tried other similar sites with confusing results”
Would book again
5.0 / 5
Would recommend
5.0 / 5
John Verified review
“Very easy”
Would book again
5.0 / 5
Would recommend
5.0 / 5
cynthia Verified review
“Called customer service, they were friendly and helpful”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Roseann Verified review
“So far so good . I’ll wait till I’m there then give you more feedback!!!”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Susan Verified review
“Very friendly”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Raymond Verified review
“Easy to site navigate.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
joseph Verified review
“Easy access and competitive rates!”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Tone L Verified review
“Quick and easy. But I have not used it yet, so still have to wait and see how it is”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Christopher Verified review
“Very easy to use”
Would book again
4.0 / 5
Would recommend
4.0 / 5
Judy Verified review
IL, United States
“I've used BuyReservations.com for years. Prices are reasonable and much better than going through the hotel itself & paying for the parking separately. Website and customer service is great.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Joseph Verified review
PA, United States
“It was all good...”
Would book again
5.0 / 5
Would recommend
5.0 / 5
TK Verified review
IN, United States
“Professional, personal. This is actually a travel agency, not a big website. I would be nice to know that somehow upfront, but I'm glad I stumbled upon them and appreciated their professionalism. When we had to cancel our trip - and hotel - the ladies in the office were quick to issue a refund without question.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Norman B Verified review
PA, United States
“Shopping experience was easy and I will use BuyReservations.com again.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
RANDY Verified review
“All went fine and easy.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Glenn Verified review
“fast and easy”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Evelyn Verified review
“The reservation was quick and easy. Just hope we won't be disappointed when we arrive and return.”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Bonnie Verified review
“This is the best place I have found for sleep/p/f”
Would book again
5.0 / 5
Would recommend
5.0 / 5
James S Verified review
“Very easy process! Thank you!”
Would book again
5.0 / 5
Would recommend
5.0 / 5
Colleen M Verified review
“Has been great”
Would book again
5.0 / 5
Would recommend
5.0 / 5
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